Shipping policy
Shipping Policy
Effective Date: 22 June 2025
Thank you for shopping with The Breezy. This Shipping Policy outlines important information regarding the shipping and delivery of products purchased from our website, www.thebreezyco.com.
1. Order Processing
All orders are processed within 1 to 3 business days (excluding weekends and public holidays). You will receive an order confirmation email after your purchase, and a shipping confirmation with tracking information once your order has been dispatched.
2. Shipping Times
We ship globally from our international fulfillment partners. Estimated delivery times vary by region:
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Australia & New Zealand: 6–18 business days
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United States & Canada: 8–16 business days
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United Kingdom & Europe: 8–18 business days
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Other International Destinations: 10–20 business days
Please note: delivery estimates are not guaranteed and may be subject to carrier delays, customs inspections, or seasonal demand.
3. Shipping Costs
We offer free standard shipping on all orders. Express or priority shipping options may not be available at this time.
4. Customs, Duties, and Taxes
The Breezy is not responsible for any customs fees, import duties, taxes, or other charges imposed by your local government. These fees are the sole responsibility of the customer. We recommend checking with your local customs office for more information.
5. Tracking Your Order
Once your order is shipped, a tracking number will be provided via email. Please allow 2–5 business days for tracking information to update.
If you have not received your order within 30 business days, please contact us at support@thebreezyco.com so we can investigate.
6. Incorrect or Incomplete Address
Please ensure all shipping details are accurate when placing your order. The Breezy is not responsible for orders delayed or lost due to incorrect or incomplete address information. If a package is returned to us due to an address error, reshipping fees may apply.
7. Lost or Stolen Packages
Once a package has been marked as delivered by the carrier, we are no longer responsible for its whereabouts. We recommend selecting a secure delivery location. For lost or stolen packages, please contact the carrier directly and notify us at support@thebreezyco.com so we may assist where possible.
8. Contact Us
If you have any questions or concerns regarding your order or this Shipping Policy, please contact us at: